100% Financial guarantee
Bellarome Ltd holds a full ATOL licence (number: 7347) issued by the Civil Aviation Authority and is a member of AFTA (number: 14124). When you book a package holiday with us you can be confident that your money is 100% safe.
Customers that book separate flights and accommodation or scheduled flights direct with an airline themselves do not have the same financial protection as those customers who book flights as part of a package through Bellarome Ltd.
Bellarome Ltd is a Member of AFTA with membership number 14124. AFTA and AFTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by AFTA’s Code of Conduct.
For further information about AFTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact AFTA, Level 3, 309 Pitt St, Sydney NSW 2000, Australia. Tel: 02 9287 9900 or 1300 363 416, or visit www.afta.com.au.
We hold a full standard ATOL Licence number 7347. ATOL is a financial protection scheme managed by the Civil Aviation Authority (“CAA”). Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website, and must contribute to a protection fund called the Air Travel Trust (ATT).
In the event of an ATOL holder’s failure, the ATOL Scheme ensures customers who paid and contracted with the ATOL holder for an air holiday package or a flight, do not lose the money paid over or are not stranded abroad.
Note that ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
Please be aware when booking a holiday with us you should make sure you have relevant travel insurance in place. Please take the necessary step to insure yourself against any possible risk that may occur for you, such as dependent relatives, medical conditions and force majeure events.
INFORMATION FOR CUSTOMERS WITH DISABILITIES AND PROCEDURE FOR NOTIFYING ASSISTANCE NEEDS
If you or any member of your party have any disabilities, it is extremely important that we make the necessary arrangements to make your holiday go smoothly. We must therefore insist that you contact our offices on 44-1223-637-331 before completing any reservation to ensure compatibility for the holiday that you chose.
Bellarome Ltd is registered in England and Wales with registered number 06911233 and VAT No. 170158327. We have offices across the world and our main office in Australia is based in Sydney: Bellarome Ltd, Levels 20 and 21, Tower 2 Darling Park, 201 Sussex Street, Sydney, NSW 2000.
Registered Head Office: Bellarome Ltd, 1010 Cambourne Business Park, Cambourne, Cambridge, CB23 6DP, UK.