In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, Bellarome need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.
Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making your booking with us, you consent to this information being passed on to the relevant person.)
Bellarome Ltd collects four kinds of information from our users: general enquiry information including basic contact details, email addresses for those joining our opt-in mailing-list, debit/credit card information and basic site statistics from log files. We use log files to measure site usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. This information is used for website best practice purposes only.
Personal information storage
All personal information is stored in secure databases at secure addresses to prevent unauthorised access. Credit/debit card numbers are passed through to our partners at Barclaycard for validation and debit via our booking system. Once you enter your credit/debit number it is encrypted so that nobody else can read it, and is not printed out or displayed on any other computer.
Email addresses for opt-in mailing list
Bellarome Ltd collects email addresses of those users wishing to join our opt-in email newsletter. This information is held securely and is not given out to any third party. You may unsubscribe at any time by following the instructions on the current newsletter.
If you have any questions regarding our policy then please email firstname.lastname@example.org. Alternatively you may write to Bellarome Ltd, 1010 Cambourne Business Park, Cambourne, Cambridge, CB23 6DP.